Privacy Policy

At Synevra™, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, purchase our products, or interact with our services. By using our website, you consent to the practices described below.

1. Information We Collect

We collect information in two primary ways:

• Information You Provide Voluntarily: This may include your name, email address, phone number, billing and shipping address, and order details when you make a purchase, subscribe to communications, or contact customer support.
• Automatically Collected Information: We may collect technical data such as IP address, browser type, device information, referring pages, and usage activity to improve site performance and user experience.

All payment transactions are securely processed by trusted third-party payment providers. We do not store full credit card details on our servers.

2. How We Use Your Information

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To send order confirmations and service-related updates
• To improve website functionality and optimize user experience
• To send promotional communications (you may opt out at any time)
• To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic patterns, and remember your preferences. You may modify your browser settings to decline cookies; however, certain features of the website may not function properly without them.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable measures to protect your data, no method of internet transmission or electronic storage can guarantee absolute security.

5. Third-Party Service Providers

We may share limited information with trusted service providers who assist with payment processing, shipping, analytics, hosting, and customer support. These partners are contractually required to safeguard your data and use it solely for authorized purposes.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. You may also withdraw consent for marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please contact our customer support team. We are dedicated to protecting your privacy and maintaining your confidence in Synevra™.